Legal information
Privacy policy
Effective date: January 1, 2025
1. Scope
This policy explains how Hercules Voicecraft handles information when you browse our website, review courses, save Fallows, use the cart, or contact our team. The service is intended for adults managing ordinary home-learning interests.
2. Information you provide
If you use the contact form, you may provide your name, email address, phone number, and message. We use that information to respond to your request, maintain a support record, and improve the clarity of our service. Please do not submit passwords, payment card details, or sensitive personal information through the form.
3. Browser storage
The site stores theme preference under hv-theme, cookie-notice consent under hv-cookie-consent, followed course IDs under hv-follows, and cart IDs with quantities under hv-cart. These values remain in your browser unless you clear them. We do not use these values as a substitute for an account database.
4. Use and sharing
We use submitted information to answer support requests and operate the service. We do not sell contact details. We may disclose information when required by law, to protect the service, or to a service provider assisting with hosting or message delivery under appropriate instructions.
5. Retention and security
We retain support correspondence only as long as reasonably useful for the request, legal obligations, and service records. We use reasonable administrative and technical safeguards, but no internet transmission can be promised completely secure.
6. Your choices
You may clear browser storage through your browser settings and may ask us to review, correct, or delete a support message where applicable. Email [email protected] for privacy questions.